Financial Rights Legal Centre
Call our Insurance Hotline on 1300 663 464 or
National Debt Helpline on 1800 007 007.
Sample Letters
Disputing Amount Claimed

Download this Sample Letter to edit and print yourself



Insurance company

Dear Sir/Madam,

Re: Accident on __ / __ / __

I refer to your letter dated __ / __ / __.
I wish to dispute the amount being claimed as being excessive because:

1. (examples): I am not responsible for repairs to the front of the car. I only hit the back of your customer’s car – see attached photos
2. I have obtained my own quote for the damage to your customers car – see attached invoice
3. The car was only at the mechanics for 2 days, but you are claiming for 2 weeks hire car
4. _____

I offer you $_____ as full and final settlement of all of my liability arising out of this accident. I can make payment by [date] or I can commence repayments of $____ per week/fortnight/month starting [date].

I look forward to your response in writing.

Yours faithfully,

[Full name]