Financial Rights Legal Centre
Hotline
Call our Insurance Hotline on 1300 663 464 or
Credit & Debt Hotline on 1800 007 007.
Know Your Rights Checklists

Insurance Interviews

Insurers are always on the lookout for fraud. They won’t usually tell you they suspect you of fraud, just that your claim is being investigated. You have a duty of utmost good faith to reasonably cooperate. Use this checklist to make sure you know your rights and responsibilities when you are being investigated.

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Paying Your Excess

Many people have questions about paying their car insurance excess after an accident, and Each insurer is different. Some insurers require you to pay an excess no matter who is at fault, others require you to provide specific details and convince the insurer you are not at fault. Use this Checklist to make sure you Know Your Financial Rights!

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Car Accident Flow-chart

This chart will help you get started answering your questions about insurance and car accidents.

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